Warranty Information

Warranty Information

Christie is recognised globally as having one of the best warranty programs in the industry.

Christie offers a full, two-year warranty on all control room video wall products. With extended and international warranties available, our solutions are backed by Christie's industry-famous after-sales support.

Our products and solutions are purpose-built with 24/7 features that have a usable life of at least five years.

Here's what you can expect from Christie:

  • A full two-year parts and labour warranty for all video wall products described here (excluding lamps and optional accessories).
  • Service parts and support for 5 years following product discontinuation.
  • The best pro-rated lamp warranty in the industry, which applies to original lamps and service replacement lamps. There's also a worry-free lamp replacement program.
  • A lamp maintenance program, which provides a sufficient stock of spare lamps and free lamp replacements following lamp failure for one, low, annual fee.
  • Modular design for fast and easy servicing. The mean time to repair for Christie products is less than 15 minutes!  
  • Quick lamp change in less than 5 minutes.
  • Sealed optical designs and efficient cooling systems for ensured long-term performance and reliability.
  • Extensive diagnostic and monitoring features and capabilities with messaging via 2 x 7 segment LED display, serial RS-232 network and ethernet network.

Christie Standard Warranty  

Extended warranty

Christie has set the benchmark for confidence in our solutions with a standard two-year parts and labour warranty on our control room products. Customers can purchase three, four or five-year extended warranties for continued confidence and reliability. And, that same excellent support continues after the life of the product – Christie provides services and parts support for a minimum of five years after any product model discontinuation.

We're here for you throughout the lifetime of your Christie solution.

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